SHIPPING & RETURNS
SHIPPING POLICY
Standard shipping is FREE if you choose the "Free Shipping" option, however some oversized and overweight items will incur a shipping cost. Since orders leave our facility the following business day, if you select this shipping option when placing an order after noon E.T. on Wednesday, your order will arrive no sooner than Monday the next week. Saturdays and Sundays are not included as shipping days. This option is not available outside the continental USA.
USPS First Class Mail shipping within the United States (including Hawaii and Alaska and US territories) is $4.99, and is available for orders under 16 oz.
USPS Priority Mail Shipping within the United States (including Hawaii and Alaska and US territories) is $11.99. Some oversized and overweight items have additional shipping costs.
Delivery time (once an item is dispatched) varies. Typical USPS delivery time is between 4-8 days for First Class, and 2-5 days for Priority Mail. Typical UPS Ground delivery time is 4-7 days. Delivery (UPS & USPS) outside the continental USA may take longer (i.e. to Hawaii, Puerto Rico, Alaska, etc.).
Prior to your order leaving our facility, we will email you the USPS delivery confirmation number or UPS tracking number. Dispatch time for orders is typically 1 business day from purchase. All orders are insured against loss and damage through our company.
Please read our Terms and Conditions for additional information regarding shipping.
RETURN & EXCHANGE POLICY
If you need to return an item, it's no problem, no one is going to fight you, and it's free. Just contact us via email returns@alaskanbadaxx.com within 90 days of receiving the item (or items) that you'd like to send back. Please list in the subject line of the email:
RETURN - (The name of your product)
Please add a quick message of why you are returning the item. Include your name and contact phone number.
Once your return is approved (please allow 3 days for this to happen) you will be sent a prepaid shipping label for the return. If you are within the Southern Utah area, you may also schedule an in-person return.
You may schedule this by sending an email with the subject line:
IN-PERSON RETURN - (The name of your product)
Please add a quick message of why you are returning the item. Include your name and contact phone number.
Once we get your return we will issue a full refund via the original payment method, or, if you prefer, we will give you store credit. The only conditions are:
-
The original shipping charge from when you purchased the item won’t be refunded.
-
Returns should be in like-new condition and include any original packaging and paperwork.
-
This policy doesn't apply to customized items or international orders.
Address Verification
In some cases orders that are shipped to an address that is not authorized by the credit card issuer are subject to delays, verification emails/phone calls and/or cancellation. Additionally, in some cases orders that are shipped to an address other than the authorized billing address are subject to delay and verification. In situations where we cannot authenticate the validity of an order, that order will be canceled.
Tracking your package
You can track a USPS package at www.usps.com.
You can track a UPS package at www.ups.com.
You can track a FedEx package at www.fedex.com.
Please Note: a Delivery Confirmation number (USPS) allows you to see when your item is actually delivered to your post office or house. Delivery confirmation is not comprehensive tracking.